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About Us
Table of Contents
- About Gokul Aya Centre — Our Story, Our Promise, Our People
- The Night That Started Everything
- The Heart Behind the Hands
- How Gokul Aya Centre Began
- Our Milestones — What 8 Years of Caring Looks Like
- What We Believe — and How We Train
- Why Families Choose Gokul Over Others
- Our Promise to You
- Meet Biswajit Nandy — Founder, Gokul Aya Centre
- What Families Say About Us
- Ready to Talk? We Are Available 24 Hours.
- Questions About Gokul Aya Centre
About Gokul Aya Centre — Our Story, Our Promise, Our People
A family-founded, community-rooted caregiving centre in North Kolkata — placing verified, trained ayas, nurses and attendants into homes since 2016.
Established 2016
8,000+ Families
2,000+ Trained Caregivers
Based in Dum Dum, North Kolkata
Available 24/7
Gokul Aya Centre is a trusted home-care placement agency based at 2/135A, Dum Dum Road, Kolkata — 700074. Founded in 2016 by Biswajit Nandy, we place background-verified, trained ayas, nurses, attendants and domestic helpers into homes across North Kolkata. We have served 8,000+ families, cared for 10,000+ patients and trained 2,000+ caregivers — and every placement still carries the same promise our founder made from day one.
The Night That Started Everything
In the words of our founder, Biswajit Nandy:
I was young. My grandfather was ill. Not slightly ill — the kind of ill where someone needs to be beside them through the night, watching, caring, adjusting a pillow, giving water, wiping a forehead. My family tried everything. We called neighbours. We asked relatives in distant localities. We looked for an aya, a trained attendant, someone — anyone — who could come and help us through the night.
Nobody came.
My grandfather made it through that night on the love of our family alone. But that helplessness — that panic of searching and finding nothing — stayed inside me like a splinter. I never forgot it. And I made a promise to myself, in that dimly lit room in our home in Kolkata:
"One day, when someone in this city needs help, they will find it. I will make sure of it."
Gokul Aya Centre is that promise, kept.
The Heart Behind the Hands
Before our founder Biswajit Nandy trained a single worker, before he registered a single name — it was his mother who showed what real care looks like.
She taught him that caring for a patient is not just a job. It is a calling. She would sit with a sick person and talk to them. She would know when they needed medicine and when they needed silence. She knew how to bathe an elderly person with dignity, how to prepare a room for a newborn, how to cook the right food for a new mother recovering from childbirth.
When the first women came to work for Gokul Aya Centre, it was her who sat with them and taught them:
- How to give a patient a sponge bath without causing pain or embarrassment
- How to keep a home calm and hygienic when a family is going through illness
- How to handle a newborn's routine — bathing, feeding timing, sleep support
- How to support a new mother through the Japa period with patience and warmth
- How to be quiet when rest is needed, and fully present when fear takes over
- The difference between doing a task and caring while doing it
She did not train caregivers in a classroom. She trained them the way a grandmother trains a daughter — with patience, with demonstration, with love.
Whatever Gokul Aya Centre has become today, its foundation was built by her hands and her heart.
How Gokul Aya Centre Began
In 2016, Biswajit Nandy formally established Gokul Aya Centre at 2/135A, Dum Dum Road, Kolkata — 700074 — a small space with a notebook, a telephone, and one clear purpose.
He spoke to families in the neighbourhood. He listened carefully to what they needed. And he matched trained, verified, values-driven caregivers to each home — one placement at a time.
His rule from day one has never changed:
"I am not running a placement agency. I am sending a trusted person into someone's most private space — their home. I must be sure."
That rule drives every decision we make today.
Our Milestones — What 8 Years of Caring Looks Like
8000+
Families served
10000+
Patients cared for
2000+
Trained caregivers
10+
Serving North Kolkata
Not because we promised the most — but because we showed up, every single time.
Ten years of keeping our promise
What We Believe — and How We Train
Every caregiver we place has been trained in the values that Biswajit Nandy's mother first taught — not rules written in a manual, but habits of care and character built through demonstration.
Care Is a Calling, Not a Task
We screen for character, not just credentials. A caregiver who is technically capable but emotionally absent is not the right fit. We look for people who genuinely want to help.
Hygiene Is Non-Negotiable
From wound care to kitchen management to personal bathing routines — our caregivers are trained to maintain clinical hygiene standards in home settings. Clean, careful, and safe.
Dignity Is Always in the Room
Bathing an elderly person, feeding a bedridden patient, supporting a new mother — these are deeply private acts. Our caregivers are trained to perform them with sensitivity and respect, so the person being cared for never feels diminished.
The Family Is Always Included
Our caregivers keep families informed — reporting changes in the patient's condition, communicating clearly, and always acting in the interest of the person in their care. The family is never left out.
We Stand Behind Every Placement
If a caregiver we place isn't the right fit, we arrange a free replacement. This is our commitment to every family — not just to the placement.
Why Families Choose Gokul Over Others
We Verify Before We Send
Every caregiver is background-checked and ID-proofed before their first placement. They carry identity documentation. We do not send anyone we haven't personally vetted.
We Cover the Full Spectrum of Care
From a 5-day-old newborn to a bedridden 85-year-old, from a Japa maid for a new mother to a 24-hour live-in attendant for a dementia patient — we handle every stage and need under one roof. All Our Services include specialized Elder Care Service and more.
Both Male and Female Caregivers
Families choose who they're comfortable with. We provide verified male attendants and female attendants across all our services.
We Are Local to North Kolkata
We're not a large national agency. We are a neighbourhood centre, physically based in Dum Dum, personally connected to the communities we serve. When you call, we know your area. We reach you fast.
We Are Available 24 Hours
Illness and need don't follow a schedule. Our phone is answered around the clock. Urgent placements are handled immediately.
Our Promise to You
If you are caring for an elderly parent and you are exhausted — call us.
If you have just brought a newborn home and you need support — call us.
If your loved one just came home from hospital — call us.
If you need a trustworthy hand inside your home — call us.
We will not send the first available person. We will find the right person. And we will stand behind them.
"Our Heart Is Full Of Compassion For Your Care."
— Biswajit Nandy, Founder, Gokul Aya Centre
Meet Biswajit Nandy — Founder, Gokul Aya Centre
Biswajit Nandy — founder since 2016
Biswajit Nandy founded Gokul Aya Centre in 2016, driven by a personal experience of need and an unshakeable belief that every family in Kolkata deserves to find help when they search for it. A lifelong resident of North Kolkata and deeply connected to the Dum Dum community, he personally oversees caregiver selection and has built a team that reflects his own values of compassion, verification and accountability.
📞 +91 62917 84442 · ✉️ gokulayacentre@gmail.com · 📍 2/135A, Dum Dum Road, Kolkata – 700074
What Families Say About Us
★★★★★
"We are very grateful to Biswajit Nandi for connecting us with such a compassionate individual. The home attendant provided for my father was very caring and attentive, offering both medical assistance and emotional support."
— Kabita Sengupta, Kolkata
★★★★★
"I am very happy and satisfied with the overall service of Gokul Aya Centre. Special thanks to Mr. Nandi for your prompt response and support throughout."
— Sanu Kundu, Kolkata
★★★★★
"The newborn care we received was exceptional. We are very thankful to Biswajit for helping us find such a capable and caring person."
— Payel Patar, Kolkata
★★★★★
"Very good service provider. The person who arranges for the attendants is very cooperative and helpful. I am very happy and satisfied with the overall service of Gokul Aya Centre Kolkata."
— Jharna Halderl, Kolkata
Ready to Talk? We Are Available 24 Hours.
Whether you need to place a caregiver today or you are simply researching your options, we are happy to help — with no pressure and no obligation.
Gokul Aya Centre
📍 2/135A, Dum Dum Road, Kolkata – 700074
📞 +91 62917 84442 · +91 74496 36379
✉️ gokulayacentre@gmail.com
Questions About Gokul Aya Centre
1. When was Gokul Aya Centre established?
Gokul Aya Centre was formally established in 2016 by founder Biswajit Nandy at 2/135A, Dum Dum Road, Kolkata — 700074. We have been placing trained, verified caregivers across North Kolkata ever since.
2. Who is the founder of Gokul Aya Centre?
Gokul Aya Centre was founded by Biswajit Nandy, a lifelong North Kolkata resident who started the centre to ensure that families in crisis can always find a verified, trained caregiver when they need one. He personally oversees caregiver selection and standards.
3. How many families has Gokul Aya Centre served?
We have served 8,000+ families, cared for 10,000+ patients and trained 2,000+ caregivers since 2016. These numbers reflect not volume targets but the trust families have placed in us over eight years.
4. Are your caregivers verified?
Yes — every caregiver is background-checked, ID-proofed and trained before any placement. They carry identity documentation on each visit. We do not send anyone we haven't personally vetted.
5. What area does Gokul Aya Centre cover?
We serve families within about 7 km of Kolkata Airport Gate 1 — covering Dum Dum, Salt Lake, Lake Town, Baranagar, Ultadanga, Nagerbazar, New Town, Baguiati and the wider North Kolkata area. Call us to confirm coverage for your specific address.
6. What services does Gokul Aya Centre provide?
We provide female nurses, male nurses and attendants, patient care, elder care, GDA attendants, Japa maids, baby-care specialists, baby-sitters, nannies and domestic maids — the full spectrum of home caregiving, under one roof.